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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Henry Juarez

July 12, 2024

1  out of  5 rating by Henry Juarez
"Horrible experience. Worst place to get a quote"
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Scale Is real

July 12, 2024

1  out of  5 rating by Scale Is real
"If you’re looking to experience belittlement and receive terrible customer service, this is the place to go. The agent consistently resorts to yelling, even for simple tasks like reading or addressing questions. I’ve never encountered such poor service in my life, and I wouldn’t recommend this location for employment or insurance. Additionally, their overall quality is low, and their staff lacks tech-savviness!"
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Tina Taliercio

July 11, 2024

5  out of  5 rating by Tina Taliercio
"Maureen and her staff are very polite ,knowledgeable and patient when I call the office. They spend quality time explaining things to me. I am very happy with this office. The staff is so helpful and do not mind answering all of my questions. I enjoy having this office as my insurance broker. Regards Tina"
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Denise Andolino

April 29, 2024

5  out of  5 rating by Denise Andolino
"I have been dealing with this location of State Farm for over 20 years they are professional helpful excellent service. Always responds to my questions I would say offers the best customer service a person can ask for. I want to thank Maureen, Dolores, Christopher and the rest of the staff for everything Thank you thank you thank you"
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Claudia H

April 18, 2024

5  out of  5 rating by Claudia H
"Dolores is always a pleasure to deal with-kind, professional, and well-informed. She answers questions and gets back to you as promised!"
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Beata Obzejta

March 13, 2024

5  out of  5 rating by Beata Obzejta
"Aylin Kazan is a very professional and extremely knowledgeable."
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robert deangelis

February 25, 2024

5  out of  5 rating by robert deangelis
"The office is very professional and Barbara was very helpful"
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Vince Maritato

February 12, 2024

5  out of  5 rating by Vince Maritato
"Best staff and friendly service and great rates!"
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M M

January 19, 2024

5  out of  5 rating by M M
"My experience with State Farm has been pleasant and easy so far. At this particular branch, Dolores was very helpful and accommodated my needs."
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Bill Kulik

January 11, 2024

5  out of  5 rating by Bill Kulik
"Polite and always respond to any questions and issues quickly."
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Peter Bono

October 5, 2023

5  out of  5 rating by Peter Bono
"Maureen was a joy to work with as she was able to quickly understand what kind of coverage we needed and tailored a solution specifically for what we required. Would recommend working with her a thousand times over!"
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Natalie Pensak

September 5, 2023

5  out of  5 rating by Natalie Pensak
"Maureen went above and beyond in helping me with renter's insurance for my new NYC apartment. She provided the best rate on the market and the process and communication was seamless! Highly recommend!!!"
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richard

August 31, 2023

5  out of  5 rating by richard
"Have been a customer for many years As you know auto insurance is costly and very easy to switch no reason to the Maureen lavelle office is excellent service is top notch price is competitive Highly recommended"
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susan marks

August 29, 2023

5  out of  5 rating by susan marks
"Maureen and her team are a pleasure to work with. They are great with communication and always available when I have questions."
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Frank Chan

August 24, 2023

5  out of  5 rating by Frank Chan
"I have dealt with this insurance agent for many years. When I call the office and Dolores answers the phone I know I am in good hands. 5 star service."
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Diane Clark

August 11, 2023

5  out of  5 rating by Diane Clark
"Ms Kazan was most helpful in explaining the new requirement for automobie Supplemental Spousal Liability insurance & sent us the form to decline it. Thanks very much for your help!"
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Bruno Romeo

June 15, 2023

5  out of  5 rating by Bruno Romeo
"After a second straight year of awful premium hikes of 53%, I called several insurance agencies complaining and complaining about the horrible industry. Aylin, a State Farm rep, was very sympathetic to my circumstance even though I was mean and sarcastic. She was a tremendous help and she and State Farm has made me an insurance believer again! Thank you Aylin!!"
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James Sullivan

June 8, 2023

5  out of  5 rating by James Sullivan
"I was moving a bunch of insurance when I moved from Florida back to New York. Dolores handled everything seamlessly (with lots of moving parts). Now have everything back under one roof and couldn't be happier with the service."
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JoAnne Lupia

June 8, 2023

5  out of  5 rating by JoAnne Lupia
"Thank you Delores for being Such a great rep for State Farm insurance. Made the process of switching from another company easier than I thought possible. In addition to her knowledge she was genuinely caring and concerned and went above & beyond helping me get all my issues addressed. Quick, efficient n responsive to her customers needs Which is something hard to find in the work place today! Thank you Delores!"
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Alina B.

February 1, 2023

5  out of  5 rating by Alina B.
"Delores helped me when I was switching policies. Very professional and incredibly helpful. Definitely recommend this company!"
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Christopher Rinaldi

January 20, 2023

5  out of  5 rating by Christopher Rinaldi
"excellent service...great people..."
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Jason Claire

January 11, 2023

5  out of  5 rating by Jason Claire
"Had an amazing experience dealing with Dolores today. Sent an email for one question and got treated so well. Thank you"
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Louie Rin

January 5, 2023

5  out of  5 rating by Louie Rin
"Denise is very professional, polite, and pleasant to talk to."
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Lisa Velazquez

November 22, 2022

5  out of  5 rating by Lisa Velazquez
"Thank you, Denise and Christopher, for all of your assistance today in helping me understand how to make necessary changes with my auto insurance. I saved money and had a great experience with you! Highly recommend that my neighbors and friends take the time as well. All the best!"
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aylin kazan

November 18, 2022

5  out of  5 rating by aylin kazan
"My family has been with Maureen Lavelle for quite some time. EXCELLENT service, they never disappoint! Questions always answered and any concerns are always taken care of! Anyone who thinks about having Maureen as your agent, YOU'RE THINKING RIGHT! If I can give more than 5 stars, I sure would!"