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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Peter Bono

October 5, 2023

5  out of  5 rating by Peter Bono
"Maureen was a joy to work with as she was able to quickly understand what kind of coverage we needed and tailored a solution specifically for what we required. Would recommend working with her a thousand times over!"

Natalie Pensak

September 5, 2023

5  out of  5 rating by Natalie Pensak
"Maureen went above and beyond in helping me with renter's insurance for my new NYC apartment. She provided the best rate on the market and the process and communication was seamless! Highly recommend!!!"

richard

August 31, 2023

5  out of  5 rating by richard
"Have been a customer for many years As you know auto insurance is costly and very easy to switch no reason to the Maureen lavelle office is excellent service is top notch price is competitive Highly recommended"

susan marks

August 29, 2023

5  out of  5 rating by susan marks
"Maureen and her team are a pleasure to work with. They are great with communication and always available when I have questions."

Frank Chan

August 24, 2023

5  out of  5 rating by Frank Chan
"I have dealt with this insurance agent for many years. When I call the office and Dolores answers the phone I know I am in good hands. 5 star service."

Diane Clark

August 11, 2023

5  out of  5 rating by Diane Clark
"Ms Kazan was most helpful in explaining the new requirement for automobie Supplemental Spousal Liability insurance & sent us the form to decline it. Thanks very much for your help!"

Bruno Romeo

June 15, 2023

5  out of  5 rating by Bruno Romeo
"After a second straight year of awful premium hikes of 53%, I called several insurance agencies complaining and complaining about the horrible industry. Aylin, a State Farm rep, was very sympathetic to my circumstance even though I was mean and sarcastic. She was a tremendous help and she and State Farm has made me an insurance believer again! Thank you Aylin!!"

James Sullivan

June 8, 2023

5  out of  5 rating by James Sullivan
"I was moving a bunch of insurance when I moved from Florida back to New York. Dolores handled everything seamlessly (with lots of moving parts). Now have everything back under one roof and couldn't be happier with the service."

JoAnne Lupia

June 8, 2023

5  out of  5 rating by JoAnne Lupia
"Thank you Delores for being Such a great rep for State Farm insurance. Made the process of switching from another company easier than I thought possible. In addition to her knowledge she was genuinely caring and concerned and went above & beyond helping me get all my issues addressed. Quick, efficient n responsive to her customers needs Which is something hard to find in the work place today! Thank you Delores!"

Alina B.

February 1, 2023

5  out of  5 rating by Alina B.
"Delores helped me when I was switching policies. Very professional and incredibly helpful. Definitely recommend this company!"

Christopher Rinaldi

January 20, 2023

5  out of  5 rating by Christopher Rinaldi
"excellent service...great people..."

Jason Claire

January 11, 2023

5  out of  5 rating by Jason Claire
"Had an amazing experience dealing with Dolores today. Sent an email for one question and got treated so well. Thank you"

Louie Rin

January 5, 2023

5  out of  5 rating by Louie Rin
"Denise is very professional, polite, and pleasant to talk to."

Lisa Velazquez

November 22, 2022

5  out of  5 rating by Lisa Velazquez
"Thank you, Denise and Christopher, for all of your assistance today in helping me understand how to make necessary changes with my auto insurance. I saved money and had a great experience with you! Highly recommend that my neighbors and friends take the time as well. All the best!"

aylin kazan

November 18, 2022

5  out of  5 rating by aylin kazan
"My family has been with Maureen Lavelle for quite some time. EXCELLENT service, they never disappoint! Questions always answered and any concerns are always taken care of! Anyone who thinks about having Maureen as your agent, YOU'RE THINKING RIGHT! If I can give more than 5 stars, I sure would!"

Deanna Merizalde

October 17, 2022

5  out of  5 rating by Deanna Merizalde
"Dolores is always very responsive to any questions or concerns I have."

Frank Tisellano Sr

September 14, 2022

5  out of  5 rating by Frank Tisellano Sr
"Excellent Service as always. They are very patient, especially with the Tesla policy where if you cannot pick up your car on a specific date, they give it to someone else and reassign the VIN, which cause the team to have to re-do all the paperwork. Much appreciated and appreciate you all!"

Greg Rubino

August 20, 2022

3  out of  5 rating by Greg Rubino
"I have been a customer here for many years: I had been noticing that for the last two years my car insurance rate has been increasing with no claims or moving violations to effect it; I go in to office and speak my discontent to agent and owner is listening from her desk; she gets up and comes over to get into the discussion; I’m explaining that my rate was just increased for $55 from February ( 6 months ago) a 10 percent increase; if you look all over the internet nobody is reporting 10 percent increases; maybe 1to 5 percent; so owner fishes around in computer and finds nowhere to reduce increase ; I being insulted tell her if SF keeps increasing me I’ll just go elsewhere She tells me to go ahead and do so and turns my discontent on me and tells me “ I don’t appreciate you talking to me that way “ How ingreatful and thankless to a good customer who doesn’t make claims and just pays his bill quite like a mouse and I drive on aclassB CDL and I should pay unjustifiable rate increases (10percent) for other customers claims!!!"

Richard Brogan

August 11, 2022

5  out of  5 rating by Richard Brogan
"Very courteous and prompt!"

Kristine Lauro

August 9, 2022

5  out of  5 rating by Kristine Lauro
"Great"

Thomas Cicatello

July 29, 2022

5  out of  5 rating by Thomas Cicatello
"I work at Island Subaru, and this agency always provides excellent service and assistance! Professional, friendly, courteous, and accommodating! Thank you!!"

Rocco Aquilone

July 22, 2022

5  out of  5 rating by Rocco Aquilone
"Always helpful & responsive to my insurance needs."

Howard Weingard

June 4, 2022

5  out of  5 rating by Howard Weingard
"The insurance agents at State Farm are top-notch. I never have a complaint about the service. Continue the excellence."

Jennifer Brullo

May 26, 2022

5  out of  5 rating by Jennifer Brullo
"Excellent customer service."

bill yee

April 14, 2022

5  out of  5 rating by bill yee
"Been working with Maureen's office for several years, excellent customer service and competitive pricing on all personal lines. Denise is an exceptional customer service agent - very responsive and professional."