Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David A

David A

November 13, 2024

5  out of  5
rating by David A
"I have been a Geico member for many years. I didn't realize how much I was overpaying until someone let me know. State farm was able to provide a great for both my auto and home insurance. I switched and have been very happy. Also, the agents and staff at this office were super helpful and they were there for me every step of the way. I had the pleasure of working with Denise and Christopher over the last few months and it has been wonderful! I highly recommend this super team!!"
Profile photo of frank caiazzo

frank caiazzo

November 1, 2024

5  out of  5
rating by frank caiazzo
"Excellent and knowledgeable service from Aylin"
We responded:
"Thanks Frank! Aylin is a great asset on our team! We appreciate the 5 star Review. "
Profile photo of Gly Soto

Gly Soto

October 2, 2024

5  out of  5
rating by Gly Soto
"I just wanna say this is the most highly professional office I’ve ever been too. Everyone was a pleasure to work with! From the front desk to the representatives, Such a hard working staff! Went in too inquire for a quote on my motorcycle and they didn’t just help me they really guided me threw the process, really appreciate and respect Maureen Lavelle for having such an outstanding incredible team! If you need anything when it comes to insurance this is the office to go! Hands down"
We responded:
"Thank you Gly for your glowing review and the 5 Stars! Very happy you were pleased with your experience in our office. "
Profile photo of Michael Alesi

Michael Alesi

September 25, 2024

5  out of  5
rating by Michael Alesi
"I first contacted the Office of Maureen Lavelle when I was in need of a new State Farm agent. I was in need to actually speak to an agent. Upon the very first phone call, I was greeted so professionally by Barbara and Denise. In just a matter of minutes, I was able to receive clarity on my auto policy. To follow, Barbara advise me of additional programs and discounts that were available for me. In a few days, after all my paperwork was submitted, I received my new premium which was LOWER than I was originally paying!! Each and every call, email was answered in minutes, not days!! In addition to my complete satisfaction, I switched my Home owners policy to State Farm as well! If you are in need of courteous, professional, real time answers, solutions, options and results, do not hesitate to call the office of Maureen Lavelle and her amazing staff!! Very few things get done this fast and efficiently! Don't wait to make the switch and call the office of Maureen Lavelle! Barbara and Denise are a true asset to your business!"
We responded:
"Michael - Thank you for your 5 Star Review! We are here to help you manage the process. Happy to hear that Barbara and Denise made the process easy! Maureen Lavelle, Agent"
Profile photo of Edward OConnor

Edward OConnor

September 25, 2024

5  out of  5
rating by Edward OConnor
"Amazing service! Delores made acquiring insurance a breeze. One telephone call and then a quick follow-up in the office and everything was done. Thank You"
We responded:
"Edward - Thank you for your 5 Star Review! Happy to hear that Dolores made the process seamless!"
Profile photo of Jerry Maisonett

Jerry Maisonett

September 18, 2024

5  out of  5
rating by Jerry Maisonett
"Dolores was awesome, and very detailed in explaining everything to me. Thank you so much Dolores it was a pleasure meeting with you."
We responded:
"Thank you for the 5 Star review Jerry! Dolores is here when you need her. We are happy you are satisfied with our services. Maureen Lavelle, Agent"
Profile photo of Ron Raguso

Ron Raguso

September 18, 2024

5  out of  5
rating by Ron Raguso
"It's a pleasure working with Dolores and the rest of the team at Maureen Lavelle. Very knowledgeable and professional. Highly recommended."
We responded:
"Ron - thank you for the 5 Star Rating! Dolores is a great asset to our team. Happy to hear you were pleased with our services. Maureen Lavelle, Agent"
Profile photo of Debby Weinstock

Debby Weinstock

September 12, 2024

5  out of  5
rating by Debby Weinstock
"They were very helpful!"
We responded:
"Debby - thank you for your 5 Star Rating! Happy to see that you are pleased with our services! Maureen Lavelle, Agent "
Profile photo of Denise

Denise

August 19, 2024

5  out of  5
rating by Denise
"Denise from Statefarm (Maureen lavalle office) has ALWAYS gone above and beyond to help me over the last 5+ years. Any issues and concerns are handled with care and expertise. This agency is highly recommended by myself!"
We responded:
"Denise, thank you for your 5 Star Review! Happy to hear you are pleased with our service. That's what we are here for. Maureen Lavelle, Agent"
Profile photo of Ray Johnson

Ray Johnson

August 13, 2024

5  out of  5
rating by Ray Johnson
"Maureen Lavelle State Farm Insurance agency was highly recommended by a friend and Now I know why. Thank you Dolores for making this such an easy process. Your knowledge, patience, and customer service has been an absolute pleasure. I definitely will be recommending you."
We responded:
"Ray, thank you for the 5 Star Review! The greatest compliment for us is when you refer someone to our Agency. Happy to hear you were pleased with our service. "
Profile photo of angelo stallone

angelo stallone

August 5, 2024

5  out of  5
rating by angelo stallone
"Have been a customer of State Farm for over 15 years. Maureen came highly recommended when I moved to SI as the local agent. Everyone in office has been Amazing to deal with, responsive, friendly. Highly recommend Maureen Lavelle for all insurance needs."
We responded:
"Angelo, we appreciate your business and your 5 Star Review! Thank you!"
Profile photo of Henry Juarez

Henry Juarez

July 12, 2024

1  out of  5
rating by Henry Juarez
"Horrible experience. Worst place to get a quote"
We responded:
"Our Agency strives to provide 5-star service to our customers. I can't seem to find your name in our system but please do not hesitate to call, email or text us if you need anything. We would be happy to assist and resolve any issue that you had. "
Profile photo of Scale Is real

Scale Is real

July 12, 2024

1  out of  5
rating by Scale Is real
"If you’re looking to experience belittlement and receive terrible customer service, this is the place to go. The agent consistently resorts to yelling, even for simple tasks like reading or addressing questions. I’ve never encountered such poor service in my life, and I wouldn’t recommend this location for employment or insurance. Additionally, their overall quality is low, and their staff lacks tech-savviness!"
We responded:
"I'm sorry to hear about your experience. Unfortunately, we don't have any information on your name or details in our system, so we're unable to look up your case specifically. Please reach out to us directly so we can better understand what happened and work to resolve any issues you've encountered. "
Profile photo of Tina Taliercio

Tina Taliercio

July 11, 2024

5  out of  5
rating by Tina Taliercio
"Maureen and her staff are very polite ,knowledgeable and patient when I call the office. They spend quality time explaining things to me. I am very happy with this office. The staff is so helpful and do not mind answering all of my questions. I enjoy having this office as my insurance broker. Regards Tina"
We responded:
"Tina, thank you for your 5 Star Review! We are happy that you are satisfied with our services. Let us know if we can help with any other insurance needs. Maureen Lavelle, Agent "
Profile photo of Denise Andolino

Denise Andolino

April 29, 2024

5  out of  5
rating by Denise Andolino
"I have been dealing with this location of State Farm for over 20 years they are professional helpful excellent service. Always responds to my questions I would say offers the best customer service a person can ask for. I want to thank Maureen, Dolores, Christopher and the rest of the staff for everything Thank you thank you thank you"
We responded:
"Denise, thank you for being a loyal customer all these years! We appreciate your kind words."
Profile photo of Claudia H

Claudia H

April 18, 2024

5  out of  5
rating by Claudia H
"Dolores is always a pleasure to deal with-kind, professional, and well-informed. She answers questions and gets back to you as promised!"
We responded:
"Claudia, thank you for your kind words. Dolores is a great asset to our team!"
Profile photo of Beata Obzejta

Beata Obzejta

March 13, 2024

5  out of  5
rating by Beata Obzejta
"Aylin Kazan is a very professional and extremely knowledgeable."
We responded:
"Beata, thanks for your 5 star review! Aylin is a tremendous asset to our team. Thank you for recognizing that! Best, Maureen Lavelle"
Profile photo of robert deangelis

robert deangelis

February 25, 2024

5  out of  5
rating by robert deangelis
"The office is very professional and Barbara was very helpful"
We responded:
"Robert, thank you for your 5 Star Rating. Barbara is a great asset to our team. We are happy to learn you are happy with our service."
Profile photo of Vince Maritato

Vince Maritato

February 12, 2024

5  out of  5
rating by Vince Maritato
"Best staff and friendly service and great rates!"
We responded:
"Thank you for your wonderful review Vince! We are happy you are satisfied with our services. "
Profile photo of M M

M M

January 19, 2024

5  out of  5
rating by M M
"My experience with State Farm has been pleasant and easy so far. At this particular branch, Dolores was very helpful and accommodated my needs."
We responded:
"Thank you for your 5 Star Review Mark! Dolores is a great asset to our Team! "
Profile photo of Bill Kulik

Bill Kulik

January 11, 2024

5  out of  5
rating by Bill Kulik
"Polite and always respond to any questions and issues quickly."
We responded:
"Bill - Thank you for your 5 Star Review! "
Profile photo of Peter Bono

Peter Bono

October 5, 2023

5  out of  5
rating by Peter Bono
"Maureen was a joy to work with as she was able to quickly understand what kind of coverage we needed and tailored a solution specifically for what we required. Would recommend working with her a thousand times over!"
We responded:
"Thank you for your 5 star review Peter! Good luck in your new home and let us know if we can help with other insurance needs! "
Profile photo of Natalie Pensak

Natalie Pensak

September 5, 2023

5  out of  5
rating by Natalie Pensak
"Maureen went above and beyond in helping me with renter's insurance for my new NYC apartment. She provided the best rate on the market and the process and communication was seamless! Highly recommend!!!"
We responded:
"Hi Natalie - Thank you for taking the time to leave us such a wonderful review. We appreciate such positive feedback! "
Profile photo of richard

richard

August 31, 2023

5  out of  5
rating by richard
"Have been a customer for many years As you know auto insurance is costly and very easy to switch no reason to the Maureen lavelle office is excellent service is top notch price is competitive Highly recommended"
We responded:
"Richard, thank you for your 5 Star Recommendation! We appreciate you as one of our customers! We are here whenever you need us! "
Profile photo of susan marks

susan marks

August 29, 2023

5  out of  5
rating by susan marks
"Maureen and her team are a pleasure to work with. They are great with communication and always available when I have questions."
We responded:
"Susan - thank you for your kind remarks! Happy you are pleased with our service."